Rockwell Automation, the biggest automation technology company globally, has launched a new agreement for integrated services. According to a statement released by the company, this new agreement will incorporate various technical and support services into a single platform.
Firstly, the Integrated Services Agreement from Rockwell offers a flexible suite of support services that enable customers to maximize the value of their investments in any of Rockwell’s technologies.
Moreover, the platform is a three-tiered model that allows customers to select suitable offerings to meet their specific needs. The offering has an Essential agreement, which features particular services; an Enhanced package with further solutions; and a Premier package that includes all the technical support one could need.
Furthermore, some services that the platform features are: 24/7 remote system support with Rockwell’s engineers; an annual repair agreement under which Rockwell will provide yearly maintenance and restoring services; analytics, reports, field services, evaluations, contract management, etcetera.
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Thr 30th Automation Fair from Rockwell Automation is comming
In addition, after implementing an Integrated Services Agreement, Rockwell’s customers can: better understand their base assets; access to components and parts at need; easy access to support. They can also reduce the total cost of ownership; increase their data visibility and usage; and optimize their installed base investment.
On the other hand, the company outlined the basics of these agreements on a fact sheet, right here. However, if this is not enough, you could know further details about this solutions package in the upcoming Automation Fair.
From November 9 to 11, the company will celebrate its 30th Automation Fair. It will be the first time the company holds its trademark event in hybrid format, both remote and in-person attendance.
Finally, the fair will take place in Houston, Texas, in the George R. Brown Convention Center. About the matter, Tina Dear, vice-president of Global Marketing, said. “We are delighted to welcome you to another of our Automation Fairs. This year we will have everything our clients and partners want to see about Automation and digitalization in a single place.”
